Government Bailout?

February 3, 2010

The release of the federal government’s proposed budget certainly made news headline this week.  With a deficit that no one can put their arms around and/or manage, concerns relative to the short and long term viability of our economic foundation come in question.  And this has gone on for years.  This is not a new condition created by the current administration, but the proposed budget does not provide any hints that today’s leadership has a cure.

The government is broke and broken.  For too long, our elected officials at all levels have taken our lemonade and turned it into lemons.  This is not a partisan view at all.  The numbers are the numbers and they have not made sense for a long time. I could care less if the government is big or small.  I just want a government that actually works.  As the madness continues, it should cause significant alarm to all of us and especially for our children. 

It is time to get back to basic accounting and an economy based upon supply and demand rather than fear and greed.  It’s also time we saw some fiscally prudent approaches to a problem that has the potential of stopping us in our tracks one day.  It is our government that now needs help and ironically the bailouts and so-called stimulus projects have only worsened the issues.  I am not sure what happened to all the economic fundamentals that we learned in school.  Evidently they went out the door with our tax dollars.

This is real folks and if the past 18 months have taught us anything, it is that we are vulnerable.  The only way to enact real change is through our votes.  Democrat, Republican or Independent – it just does not matter.  What matters is that we need to start seeing real leadership; bright minds and courage invade our government over the next decade.  Later this year we can start by voting…and voting for candidates that represent us rather than their parties.  Perhaps this is “pie in the sky” thinking, but isn’t that the idealism that our country is based upon?


Leap & Learn

January 26, 2010
There are lessons to be gleaned from a 22-year-old with almost 90 years of experiences.

Can you imagine only having a birthday once every four years? Well, if you were born on Feb. 29 during a leap year, you know that birthdays are really special.

I knew a guy who had a leap year birthday and celebrated only 22 actual birthdays. He figured that if he only counted the Feb. 29 birthdays he might fool Mother Nature and outlive us all. Unfortunately his plan did not work, as he died several months ago and will miss his 90th birthday next month.

Yet, this 89-year-old lived with the spirit of a 22-year-old — which is probably why he lived so long.

He was orphaned by age 6 and was considered a self-made man. Serving in World War II, he was proud to be part of what many call the Greatest Generation. He came home after the war and met his sweetheart. Their romance lasted through 62 years of marriage and three children. A well-known Northeast Ohio banker for 40 years, he was active in the community and eventually retired on his own terms.

His life was full by most standards, and he had few regrets. The success he enjoyed at work and with family was supported by a number of core beliefs and guiding principles.

When you live to almost 90 years, you accumulate plenty of experiences and learn a few things. My father’s beliefs evolved from a combination of experience, hard work and plenty of mistakes. There are certainly some good thoughts here from a guy who made an impact and a difference at work, in his community and at home.

Thanks, Dad.

  • Have passion.
  • Family is No. 1.
  • Pay in cash and balance your checkbook each month.
  • Support your kids’ activities, yet don’t push them into anything.
  • Don’t give instruction to kids at Little League games — unless you’re the coach.
  • Impatience is the virtue of the highly intelligent.
  • Create your own luck. Work hard. Play hard. Laugh hard.
  • It’s OK to kiss your kids after age 10.
  • It’s OK to hold hands with your spouse after age 50.
  • Peanut butter & jelly sandwiches are the best.
  • Make sure you have replacement insurance for your house.
  • Take an active interest in your grandchildren. Get down on the floor to play with them.
  • Take a family portrait once in a while.
  • Let the neighborhood kids play in your yard.
  • Be a good neighbor. Don’t gossip.
  • It’s OK to show your emotion. People don’t know who you are without it.
  • Believe in something.
  • Work toward the perfect day.
  • Be honest with yourself and others. Those who cheat in golf or on their spouse will cheat in business.
  • Stay loyal to people and companies that provide you good service.
  • Keep your shoes “spit-shined” and your wardrobe up-to-date.
  • People want to get paid for performance until they start getting paid for performance.
  • Don’t have anyone in your company you wouldn’t trust with your kids.
  • If you want to know about a product, ask the service person not the salesperson.
  • If you want to learn about an organization, spend an hour in their lobby.
  • Read the same books as your boss.
  • The closest to perfection people ever come is when they fill out a job application.
  • Make friends with the housekeeping staff.
  • A shortage of skilled labor is good for business. It builds organizational character and stimulates creativity.
  • It is much better to have people quit and leave than quit and stay.
  • Always surround yourself with winners.

No Joshin’ Around!

January 7, 2010

I recognize I am in the minority on the recent Josh Cribbs’ episode, but I say let him sit for the next three years if he does not want to fulfill his contract.  So he had a great year.  Guess what…that is what he is paid to do!  At the time he signed his six year contract he evidently thought it was a great deal.  Guess what Josh – it was and still is…

I would love to interview this guy live – I bet he would not survive the interview.  Here would be some of my questions…

  • So Josh, you mentioned you gave it your all this year.  Isn’t that what you and every professional athlete are supposed to do each game?
  • If the Browns renegotiate your contract and you have an off year in 2011, do you plan on refunding them any money?
  • Why are you mad at the Cleveland Browns?  Aren’t they fulfilling their part of the arrangement or is there something in your contract that stipulates they must renegotiate if you actually perform to your potential?  Why aren’t you angry at the people who gave you the advice of signing a long term deal?
  • Are you willing to sit out the next three years at no pay?
  • If you do come to your senses and play next year for the Browns under the current contract, do you plan to give less than your all?  If so, wouldn’t you be in breach of your contract?

Those would be a few of my questions.  

I beg the Browns to hold firm.  It would be great to see a professional sports team not let the tail wag the dog.  Let’s see if Mike Holmgren is as smart as we all think he is…

Go Browns!


365 Days Later…

December 17, 2009

A year ago the economy was in a free fall and doom and gloom reigned supreme.  Hopefully you and your organization made the best out of a tough situation.  So much happened in the past year – some good and some not so good.

Hopefully we all learned a great deal about ourselves, our fears, our capabilities, our courage and our businesses.  If we are smart we will apply lessons learned in 2009 and make quantum leaps personally and professionally in 2010.  Perhaps many people will look back years from now and view 2009 as a catalyst year for renewal and future successes.  A year in which we figured out how to be more creative, take risks, reconnect with family, friends, co-workers and customers.  It was a great opportunity to do so and also a great opportunity to lend a helping hand to so many who needed so much.

The windows of opportunity remain wide open and the ability to make an impact limitless.  2010 can be your year.  Make the next 365 count.


A Workplace Carol

December 1, 2009

On the eve of the economic recovery, John could finally smile again.  He had just reviewed his company’s financial statements with his finance director.  His company was profitable again!  Like so many other companies, it had been a trying time over the past eighteen months with what seemed to be an endless stream of bad and disappointing economic news. 

It was about 8 pm when the meeting with his finance director concluded.  He looked outside for the first time that day and saw a fresh blanket of snow covering the two cars remaining in his company’s parking lot.  He rubbed his eyes, looked over at his director and muttered, “That was a heck of a year”.  His finance director was relieved that the holidays were about to begin and looked forward to forgetting a year that had left its scars on her, colleagues and former employees.  As she got up and walked out of John’s office, she looked back at a man she once admired, but now viewed with great disdain. “What a year indeed!” she mused.

Once looked at as one of the most admired CEOs in town, John’s management style showed its true colors in the recession.  Many of his initiatives undertaken since the fall of 2008 appeared reactionary and fear based.  Ironically, many of his decisions almost put the company out of business and on shaky footing going into an economic recovery period.  He was starting to show a meager profit, but at what cost?

He closed up the office and proceeded to his car.  Upon getting in and closing the door, the doors locked and the car shut down.  Without notice someone from his back seat tapped John on his shoulder.  As he turned in fear, he saw a ghostly image of his former HR director Mary Holiday, who John had terminated just six months ago.  “Mary?” John inquired.  The aberration just stared disappointingly into John’s eyes and shook her head.  Then she slowly produced a wrinkled scroll and handed it to John.  He opened it up and read the following;

Terminated 25% of the workforce
No outplacement or severance payments for terminated employees
Informed terminated employees on a Friday night via a letter sent home
Ceased all training for remaining employees
Cut all salaries except executive team
Eliminated all corporate community outreach programs
No pay adjustments or rewards for remaining employees
No holiday lunch, employee gifts or even a thank you
Stopped all sales and marketing efforts

All of the items listed were all too familiar to John as he had orchestrated each of them over the past year.  Embarrassed and ashamed, he hesitated to look up and confront his “ghost” of past and poor decisions.  Without notice, the car turned back on and the locks unlocked with the former HR director vanishing into thin air.  Frozen in fear, John just flew out of the parking lot, disregarding the pile of snow on his car, and sped towards home.

As he motored down I-71, the flashing lights of a police cruiser were steadily closing behind him.  John looked down at the speedometer and saw that he was racing along at 85 miles per hour.  He pulled over and awaited the officer.  After what seemed an eternity, there was a slow, rhythmic knock on his window.  He looked up and there in an officer’s uniform was the general manager of John’s company.  “What is this, some sort of joke?” John remarked with a trembling voice.  There was no response.  John asked repeatedly for some sort of explanation and threatened ramifications at work if the GM did not fess up as to what was happening.  During John’s mini-tirade, the “officer” wrote out a ticket and handed it to John.  Without hesitation, John looked at the ticket in anger and was immediately taken aback with what had been transcribed;

You may think that things are better now…they are not. Don’t let your recent financial fortunes deceive you…your best people have given up on you and will leave in better times…they will become a distant memory along with your company.

John looked up and the “officer” and police cruiser had vanished.  John slowly reentered the freeway, resumed the legal speed limit and headed home completely pre-occupied with the events of the night.  Just then, the song on the radio stopped and within seconds a soft, melodic voice spoke to John, “You have been given the opportunity tonight to think about amending the mistakes of your recent past and making change before it is too late…pay attention to the signs John…pay attention to the signs…if you follow their instructions you can get your company back on the right road”.  The music returned on the radio leaving John dazed, confused and scared.  “What signs?” he yelled.

Then he noticed a blinking construction sign blazing instructions to the oncoming traffic.  As John got closer, the sign flashed “TAKE THE NEXT EXIT JOHN”.  Without thinking John veered off at the next ramp and was greeted by another large electronic sign at the bottom of the exit flashing “The Right Road”.  John stopped and gazed at the sign which produced the following chorus of messages;  

Lead by example
Take risks
Reach out to your top performers
Seek alternatives to terminating employees
Start hiring again
Re-invest in your people now
Buy local
Take a pay cut
Create a great workplace for great people

He sunk in the driver’s seat and began to cry.  “Where did he go wrong”, he thought.  He closed his eyes for what seemed a moment but when he opened them, he was back at his desk the next morning.  “Had he been dreaming?  It certainly seemed real!” he thought.  It really didn’t matter as he realized that his lack of leadership and courage during the tough times put his company in jeopardy of losing his top people in the not to distant future.  John resolved to change his ways.  He planned to heed the advice he had received the previous night and get his company back on track before it was too late.

John’s extraordinary experience provided him a wake up call that eventually saved his company and repositioned it for long term success.  Hopefully your past, present and future are lined up to attract and retain the top people in good and tough times.  If not, check the back seat of your car tonight before you go home and pay attention to the signs.  New Years’ Resolution anyone?


A Good Gamble

October 27, 2009

I start out this week with a disclaimer…the following views do not necessarily represent the views of the ERC staff, membership and/or Board. 

There has been considerable coverage regarding Issue 3 – establishing Casino gambling at four major locations throughout the State of Ohio.  I am all for Issue 3 and I hope it passes.  We need the jobs in the State and the opportunity for a new revenue source for our region is encouraging.  The biggest reason I like Issue 3 is because Dan Gilbert and his team are behind the proposal.  He may not be perfect, but his track record is pretty darn impressive.  In fact, I would challenge anyone in the entire State to match up with Mr. Gilbert’s success as a business person.  This is one of the best thought out proposals I have studied for years and I am not sure there has been this type of economic development opportunity since Gateway was established in Cleveland.  Folks, look around…this region and many other regions of Ohio need an infusion of growth…Casinos are not the end all or the entire solution.  They are a great step in the right direction and piece of the economic recovery puzzle.  The alternative is to do what we have always done…look around and see the results of that strategy. 

I would encourage you to study the proposal at http://www.sos.state.oh.us/sos/upload/ballotboard/2009/3-final_language.pdf


Biggest Job of All

October 20, 2009

If you are a student of business, the past eighteen months have been an incredible learning experience.  You witnessed some unprecedented reactions from the business community regionally, nationally and globally.  Many have stated that business, as we knew it, will never be the same.  In some instances, thank goodness.

Our economy was historically based upon the fundamentals of supply and demand.  This premise seems to have morphed into an economy based upon greed, corruption and fear.  This may have always have been the case, but I naively believed my economics instructors in college.  They made a lot of sense back in 1979.

Unfortunately, way too many people lost their jobs during this recession, and have been coldly characterized as “casualties’ of the poor economy.  Yet, behind every one of these individuals is a dream, a family, co-workers, friends and a livelihood.  Wall Street often celebrates downsizings of public companies with improved stock prices, yielding to the news that these “cost cutting” reductions will improve the bottom line of the company.  Such short-sided recognition reinforces that long term success strategies can be easily pushed aside.  Add a huge dose of fear-based decisions by weak managers and you have what we have today – incredibly high unemployment levels and companies paralyzed, waiting and hoping that soon someone will buy their services and products.

There is a tremendous amount of hard working, top talent on the sidelines today.  They are waiting and hoping to get back to productive and challenging jobs.  Many of their searches have hit dead ends.  Their frustration is evident in their faces.  I know, as I have spoken at over fifty job search group meetings in the past year, held at local churches, libraries or community halls.   It is gut-wrenching to see the reality of the “new economy”. 

Organizations around our region have an opportunity to make a dent in local unemployment.  It’s a matter of being creative, taking a few risks and making sacrifice.  In the long run we all benefit.  More importantly you can make a difference in someone’s life today by helping someone get back to work.

Buy local! – You may have heard this slogan over and over again, because it works.  I challenge every CEO in Northeast Ohio to commit to using only local vendors whenever possible.  From Executive Search, to Printing to Architectural Design, our region boasts great companies that can do the job.  When you use an out-of-region firm (when a local firm can do the project), you kill local jobs – plain and simple.   Consider taking a few minutes right now and send out an email to your management team requesting a list of all your company’s vendors and their locations.  Let your Managers know that their job is on the line if they do not make every attempt to work with a local vendor and justify if they go outside the region. Buying local is one of the best ways you and your organization can positively affect jobs and our local economy.

The CEO $10.00/hour pay cut – That’s about all it would take to employ a full time intern at your organization.   Better yet, hire two part time interns (20 hours per week) and show them how great it is to work in Northeast Ohio.  Imagine if just half the CEO’s in our region took the $10.00/hour challenge – the impact on the media-hyped brain drain would be dramatic!

Get Creative – This is exactly the time to think out-of-the-box about your business, its products and/or services.  Historically, great new business opportunities emerge out of poor economic times.  Perhaps the next great idea should come out of your company.  And, that great idea could spawn new employment – now that is a great idea!

Take a Risk – There is a plethora of talent, on the sidelines, biting at the chomps to get back to work.  This is another amazing opportunity to acquire talent that in better economic times was out of reach.  Great talent is exactly what you need and should desire on your team – at all organizational levels. 

Ask! – One of the great lessons that hopefully every company leader should have learned over the past few years is to include employees in decisions.   In retrospect, many theorize that if employees were asked back in early 2008 how to address the impending economic downturn, creative solutions may have surfaced saving countless jobs and perhaps softening the effects of the recession.  Now is a great time to get your troops together.  Ask them how they would approach job retention and creation in your company going forward.   They will appreciate the inclusion and you will appreciate their thoughtful and constructive responsive from your most important stakeholders.

Take action – If you are not a fan of the local, state and/or federal tax structure and/or bureaucracy, let your voice be heard relentlessly – to your elected officials.  Complaining to each other just does not work and will not change a darn thing.  Lower expenses related to decreased taxes and bureaucracy ease the cost burden to businesses and can fuel job expansion.

It has been disheartening to see fear-based decisions be the rule of the day.  Ironically, too may of these ill-fated organizational decisions were intended to avoid the symptoms (like excessive unemployment) we have experienced during this recession.  Evidently, we have not yet learned how to manage effectively and lead courageously in challenging times.

Now is the time to reverse the trend.  Consider seeking ways to retain and create new jobs.  Our region depends on it and in reality all our jobs are on the line in less we change our ways.


Credibility Reform

September 29, 2009

I recently attended a terrific forum hosted by the Oswald Companies – “Washington Answers to Cleveland, Health Care Reform’s Impact on You”.  The event was sold out with nearly 400 in attendance. Representatives from University Hospitals, the Cleveland Clinic, U.S. Chambers of Commerce, Ohio Association of Health Plans, the National Association of Health Underwriters and representatives from Congressmen Kucinich and Brown offices were on the panel. In addition, Congressman Jim Jordan was on the panel.

The half-day program was enlightening and balanced. Great job by the Oswald Companies for putting on the program!

One comment really caught my attention. Congressman Sherrod Brown’s representative stated to the crowd that she had expressed surprise to the Congressman that he was actually taking the time to read the draft of the proposed health care reform bill..  She went on to say that this was unlike him as he typically reads the “Baseball Encyclopedia”…whether in jest or not, there were plenty of shaking heads in the audience…

The steam roller has started in Washington and they are going to pass something…the concern I have is whether they (our elected officials) will know what they passed before or after it goes through…

Sleep tight.


Excellence in Motion

September 8, 2009

If you had the pleasure of seeing the Air Force Thunderbirds this past weekend at the Air Show, you know that they were a hit with the audience. In fact, the acts at the air show are a wonderful demonstration of hard work and passion. It’s pretty cool to see these “aeronautical acrobats” do their thing. Adding to the intensity of the show is that the consequences of a pilot’s failure are a matter of life and death.

Perhaps some of the folks attending the air show left with a renewed sense of purpose…that whatever they do in their life, do it with passion, work hard at your craft perform with grace.

The point is that you do not have to be an aviator to soar.


Pretty Cool Stuff

September 1, 2009

This week we announced our 2009 NorthCoast 99 winners. For 11 years, ERC has recognized top workplaces in our region. As the years passed, NorthCoast 99 has taken on a life of its own. The impact to the business community has been fabulous. Because of the program, best workplace practices have been shared and emulated throughout Northeast Ohio. Employees at all levels are benefitting from a heightened sense of developing and maintaining great workplaces for top performers. It is that initiative that is at the heart of true economic development.

At a neighborhood party this past weekend, one of our neighbors approached me and mentioned that she was out of work. She mentioned that her job search started with a review of NorthCoast 99 winners over the past six years and was anxiously awaiting this year’s winners. Her point was that her job transition afforded her the opportunity to really think about her next step and that one of the critical elements in her next job was to be in a great work setting…smart lady! This is just one example of how the program has and will affect someone’s livelihood. And, there are thousands of other stories as a result of NorthCoast 99. Some are humorous and others incredibly touching. The common denominator is that they are all positive.

In this day and age of media hyped negativity and shock journalism, we are proud to share story after story of organizations that are achieving organizational success through great HR management. If you are one to think the sky is falling because all you read and hear about is the negative, I am here to tell you that it is not…the sky is just fine and from our view is bright blue as we choose not to see clouds. That same approach was employed by our 2009 winners who chose to continue their focus, their strategies and their great workplaces in spite of a rough economy and an environment where everyone else was retreating.

Congratulations winners…this year more than any other, you have lead by example.